Accessibility Statement

Dils S.p.A. is committed to accessibility

 

Dils S.p.A. with a sole shareholder, whose registered office is in Piazza Armando Diaz, 7 – 20123, Milan (MI), Italy, is registered in the Milan, Monza Brianza and Lodi Business Register; Fiscal Code 00274180165; VAT number 07575790154; REA MI 1033235, Real Estate Agents Section of the Province of Milan, is committed to progressively making its website www.dils.com accessible in compliance with Law 4/2004. This statement has been drafted in accordance with Legislative Decree of August 10, 2018, No. 106, which transposed EU Directive 2016/2102 of the European Parliament and of the Council.

Applied Accessibility Standards

The technical reference specifications used for the assessment are the Web Content Accessibility Guidelines (WCAG) 2.1. Conformance to the “AA” level of WCAG 2.1 is required by the Guidelines and corresponds to compliance with specific points of the European technical standard UNI CEI EN 301549.

Compliance Status

This website is partially compliant with the requirements set out in Appendix A of the UNI CEI EN 301549 standard due to the non-conformities listed below.

Commitment to Improvement

Dils S.p.A. is actively engaged in a process of continuous improvement of accessibility across all its digital properties. This commitment is realized through ongoing monitoring and the implementation of technical measures aimed at optimizing the accessibility of its digital ecosystem. Despite constant monitoring, the company acknowledges that there may be additional non-conforming elements not yet identified.

Non-Accessible Content (Limitations)

The content listed below may not be fully accessible for the following reasons: non-compliance with Law 4/2004.

  1. Semantic structure and Screen Reader navigation: the absence or incompleteness of headings, ARIA landmarks, semantic tags, or the organization of information and semantic relationships may hinder navigation by screen readers. Some interactive elements may not be optimized for reading by screen readers.
  2. Color contrast and readability: some elements or color combinations may not meet the required readability and contrast ratios.
  3. Images: alternative texts may be missing, inadequate, or not sufficiently descriptive in some cases.
  4. Multimedia content: some content may lack captions, transcripts, or audio descriptions, making them inaccessible to users with hearing impairments.
  5. Keyboard navigation and focus: reading and focus order may not always be meaningful. The focus may not always be visible, or it may be impossible to skip between blocks.
  6. Interactive elements and links: some links may be distinguished only by color and may not clearly indicate the action or destination of the link.
  7. Text enlargement and Reflow: when resizing the page or enlarging text, some sections may not rearrange correctly.
  8. Third-party embedded content: Accessibility issues may occur with content embedded from third-party providers over which the site owner has limited control.
  9. Automatic updates: the page may reload automatically without the option to stop such updates.

How to Submit Reports and Contact Information

Users may notify the provider of any cases of non-compliance with accessibility requirements, or request information and content that have been excluded from the scope of the directive.

To report cases of non-compliance or to request non-accessible content (Feedback Mechanism), please send a notification to:

Email address: accessibility@dils.com

In the report, please include:

  • URL of the web page being reported.
  • Clear and concise description of the issue encountered.

Dils S.p.A. undertakes to provide a response and propose a solution within 30 days from receipt of the request.

Enforcement Procedure (Report to AgID)

Pursuant to Article 3-quinquies, paragraph 3, of Law No. 4 of January 9, 2004, as amended, and the AgID Guidelines, in the event of an unsatisfactory or missing response within thirty days to the notification or request, the user may submit a report to:

Complaint to the Digital Ombudsman

The user may send the report to the Digital Ombudsman (a key AgID figure), established under Article 17, paragraph 1-quater of the Digital Administration Code (CAD), exclusively following an unsatisfactory or missing response to the feedback notified to the provider. The report must be submitted using the method indicated on the official AgID website at https://www.agid.gov.it/.

Preparation of the Accessibility Statement

Assessment Method

This statement has been prepared using an evaluation in accordance with the provisions of Directive (EU) 2016/2102.

The information contained in this statement was obtained through an internal self-assessment carried out directly by the provider. The analysis was conducted using online tools (automated tools) and basic manual checks. This verification process covered the main user journeys and the most common page templates on the website.

No usability tests involving persons with disabilities were carried out.

Technical Specifications

  • Technologies used: the accessibility of the site is based on the following technologies (where applicable and in accordance with WCAG requirements): HTML5, WAI-ARIA, CSS, JavaScript.
  • Automated analysis using tools such as WAVE, Sa11y, Lighthouse, and Accessibility Insights.
  • Manual verification of representative samples of pages and functions.

Date of Publication and Update

This statement was prepared on 27/10/2025.

The statement is updated annually and published by September each year, as required by the AgID Guidelines.
If necessary, the next update is scheduled for 23/09/2026.