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Careers

BTR - Admin & Back Office Specialist

We have entered the Italian Built to Rent (BTR) market as a first mover to set the standard as a professional operator of purpose-built residential buildings for rent on behalf of institutional investors. After creating an operating platform to manage BTR developments, we're now scaling up and quickly becoming the market leader with a portfolio of more than 1,000 units under management.

Main Activities

The successful candidate will be part of a dynamic team within the BTR Department and responsible for expanding and structuring our administrative management activities with a particular focus on our innovative letting process. This will involve:

  • Conducting credit checks and analysing income documentation on perspective tenants

  • Assisting new tenants with providing the required documentation

  • Submitting and discussing the approval of perspective tenants with our landlords

  • Preparing tenancy agreements and ancillary documents through our digital platform

  • Overseeing and managing the signing process from issuing contracts to completion by all parties

  • Liaising with our property and facility management partners to ensure that their core administrative activities meet the agreed service levels

  • Creating best practices and standard procedures to scale-up our operational activities in this new business as we grow our portfolio under management

  • Preparing and submitting fee schedules, interacting with our finance department

  • Taking charge of / improving our tenant onboarding platform to accelerate the gathering of key docs

  • Supporting our front-office operatives and letting agents in managing enquiries from perspective tenants

  • Creating and updating reporting to landlords on lettings-related activities

  • Working with our in-house tech team to:

    • develop new tools aimed at making our day-to-day work more efficient (e.g. automating repetitive tasks)

    • taking part in the further development of our integrated tech platform (CRM, PMS, etc.)



  • Leading the structuring of our admin processes to expand our current offering and team

  • Participating in the key strategic decisions being made in the early stage of this new business line

Requirements


  • At least 3-5 years’ working experience in Property Management (administration, accounting & finance) is very valuable, preferably in the residential and/or student accommodation sectors.

  • A degree in Finance or Economics is preferable.

  • Knowledge of property management software products such as Yardi, REFTree and/or similar is really valuable

  • Excellent English knowledge (written and spoken). Any other language will be considered a plus

  • Advanced interpersonal skills, being able to build trust and relationships is essential

  • Good MS-Office knowledge, in particular Excel and Word. Knowledge of other digital products or programming languages is considered a plus.

  • The capacity to quickly adopt tech solutions to increase work efficiency is considered very favorably

  • Good time-management skills and flexibility

  • Proactivity, a growth mindset and a teamwork attitude are essential

Location

Milan, Italy

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    Attach your CV (pdf) *

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